Final Reports from Evidence, Impact, Metrics Work
During 2010-11 UKOLN ran a series of workshops on Evidence, Impact, Metrics which explored approaches to gathering evidence, understanding impact and using metrics related to use of online services.
The events were accompanied by a series of blog posts published on the UK Web Focus blog which provided a combination of evidenced-based surveys of usage of online services, discussions of the implications of the findings and reflections on the survey methodologies.
A report on this work is available as a series of self-contained documents which have been published on the Evidence, Impact, metrics blog. These reports are also available below:
Note that the report on Running Your Own Surveys may be of particular interest to projects which have a requirement to be able to provide quantitative evidence of the benefits of the project activities.
Feedback on this work is welcomed.