Final Reports from Evidence, Impact, Metrics Work

During 2010-11 UKOLN ran a series of workshops on Evidence, Impact, Metrics which explored approaches to gathering evidence, understanding impact and using metrics related to use of online services.

The events were accompanied by a series of blog posts published on the UK Web Focus blog which provided a combination of evidenced-based surveys of usage of online services, discussions of the implications of the findings and reflections on the survey methodologies.

A report on this work is available as a series of self-contained documents which have been published on the Evidence, Impact, metrics blog.  These reports are also available below:

• Why the Need for this Work?: [HTML] – [MS Word]
• Summary of Events: [HTML] – [MS Word]
• Summary of Blog Posts: [HTML] – [MS Word]
• Feedback from the Second Workshop: [HTML] – [MS Word]
• Summary of the Final Workshop: [HTML] – [MS Word]
• Running Your Own Surveys: [HTML] – [MS Word]
• A Framework For Metrics: [HTML] – [MS Word]

Note that the report on Running Your Own Surveys may be of particular interest to projects which have a requirement to be able to provide quantitative evidence of the benefits of the project activities.

Feedback on this work is welcomed.