Just back from the euroCRIS Spring 2013 membership meeting which was held in Bonn this week, 13-14 May at the Deutsche Forschungsgemeinschaft (DFG). As well as being one of the main research funders in Germany, DFG is also one of the main providers of research information at a national level. There has been a recent upsurge in CERIF-related activity in Germany, as related in the many interesting national presentations. These included a significant initiative to develop a ‘Core Data Set’ for research activities in Germany. Leuphana University reported on use cases to reduce workload but also increase the quality of research reporting (since quality is valued most). Developments in Italy include a CERIF compliant open source CRIS in DSpace (as part of SURplus) at CINECA (with Hong Kong University as a partner). I presented a work in progress report on my current study for JISC addressing the use of CERIF CRIS in the UK.
The draft OpenAIRE guidelines for CRIS interoperation based on CERIF XML were announced. euroCRIS is a partner in several EU projects including OpenAIRE and the new PASTEUR40A project on OA and open data. Other euroCRIS news included the development of a CRIS ‘Reference system’ with data export in CERIF XML plus compliance testing. euroCRIS is also working on mapping CASRAI data profiles to CERIF; the CASRAI approach is bottom up and CASRAI top down, so the two complement each other. In closing the meeting, Ed Simons, the new euroCRIS president suggested that euroCRIS work has previously focused more on technical development of the CERIF model and implementation, whereas it’s now relevant to spend more time addressing business needs.
euroCRIS participants congregate for the official group photo at DFG
(photos by Pablo de Castro and Barbara Ebert)
There is an ongoing need for alignment: given the requirements of different projects, and that CERIF can be interpreted in different ways, there are inevitable slight variations in mappings eg between CERIF in Action (CIA) and Gateway to Research. The need for collaborative working arose several times – the CIA project has experienced the advantages of institutions, funders and vendors working closely together. Stability is also a key requirement for successful software development (REF was cited as an excellent example of stability, with very few revisions); however research information management has been changing very rapidly recently, with many additional system requirements coming at one time. As ever, the issue of data quality came up, this time in discussion of GtR handling of many layers of data.
There are key UK sustainability issues to address, in the context of Jisc funding for RIM and CERIF coordination and support at UKOLN ending in June/July 2013. euroCRIS and CASRAI are potential homes for outputs, but investment is needed to support ongoing coordination effort.
]]>Given the number of Pure users in the UK (21), it’s now a large group, with several working groups taking forward key issues outside meetings. Two members of staff from Atira participated – there was an good working atmosphere reflecting the positive relationships with Atira which institutions had previously reported.
Working groups reported on:
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Therefore while one of the drivers for the Research Management and Administration System – Ethics Extension (RMAS-EE) work was the need to raise awareness of the role that ethical review plays in research projects, another was to reduce administrative overheads. It was funded by the Jisc research information management (RIM) programme as a rapid innovation project, starting in July 2012 and finishing in December 2012.
As its name indicates, the project extends the work of the earlier RMAS project which developed a Procurement Framework to enable universities to purchase individual research management system modules using a simplified and much-shortened procurement process. It also developed tools and guidelines to help institutions integrate new modules with existing research systems and corporate systems. RMAS uses CERIF for the representation of data and worked with euroCRIS to extend the CERIF vocabulary to meet UK requirements. An Enterprise Service Bus (ESB) facilitates the exchange of messages (encapsulated in CERIF) between different research management applications.
The RMAS-EE project was based at the University of Kent, one of the three RMAS ‘pathfinder’ institutions. However the blog points out that the project team at Kent was not involved in the original RMAS project and was therefore dependent on RMAS documentation to understand the applications. The project consequently provided a useful case study for RMAS as a side product.
Prototyping the integration of the ethical review of research proposals into the RMAS framework was the central aim of RMAS-EE. Additional aims as indicated included informing the CERIF data standard so that it is better able to describe ethical review information.
The existing OpenEthics software was adopted to manage the ethics review process. The project planned to use the RMAS Supplier Agnostic Connector (which is based on a commercial product) between OpenEthics and RMAS to translate to and from CERIF. However investigation revealed that expected specifications were missing (for the proposal-created message in particular) so it was decided to use the project team’s expertise in Python to write the required software instead. Another issue encountered was synchronising users across RMAS and the OpenEthics system. A mapping solution was developed for the project, but this will be a problem that any other integration work will also need to address.
The original plan was to contribute to the CASRAI data dictionary as well as the CERIF standard; while this proved to be unnecessary to meet immediate project needs, the University of Kent is continuing to work with CASRAI on the structure of an ethical review application, which would allow interoperability of different systems for managing ethical review. Agreeing the status definitions (whether a project has been approved or not) will be the first step. The project participated in the inaugural CASRAI UK chapter meeting in December 2012. Avedas (developers of CONVERIS) are also part of the CASRAI UK Ethics Review working group.
One of the project’s conclusions was that ‘ RMAS as a concept works brilliantly’. However the team has expressed several concerns about the broader RMAS environment. Firstly the lack of RMAS event specification and a production ready ESB means that integrating with RMAS is very difficult (it was acknowledged that only the team’s strong technical capabilities made this possible). Secondly, there is no evidence of an RMAS user community – when the project proposed a specification for discussion, there was no response. As a result it was not possible for the project to test the claim that integrating research ethics into RMAS allows enhanced reporting of ethical review data in the broader research information context, because there were no other systems to integrate with via RMAS.
The project has been useful in initiating further activity relating to ethics review in the international standards communities, specifically euroCRIS and CASRAI. It is less clear if awareness has been raised in the wider UK research information management communities (a diverse group). A key output of the project is the proposal to euroCRIS for including ethical review Status in the CERIF vocabulary. The terms are currently under consideration by the CERIF Task Group. As well as software outputs, the project has also made a lot of technical documentation available via the blog which could be useful for future RMAS integration work.
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As part of this work, we felt that it was important for us to talk to those engaged in text mining work both in the UK and internationally. This survey is intended to elicit a little information about the practices and challenges associated with text mining.
Important points to bear in mind:
We expect to publish the results in open-access form once the survey is complete.
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This report provides an overview of ebook technologies currently adopted within institutions as they respond to the increasing growth in ebook reading in wider society as well as within academic contexts. It emphasises in its opening observations the importance of understanding how the adoption of ebooks should not be regarded as working towards the replacement of printed books, but rather as a means of providing a more diverse range of reading opportunities for students. Its recommendations will be of interest to Higher and Further Education institutions as they plan for the changes in provision to students that will be driven by the increasingly rapid evolution of ebook technologies.
Preparing for Effective Adoption and Use of Ebooks in Education examines the historical development and present context of ebooks, reviews the basics of ebooks technology and usage, considers scenarios for ebook adoption and usage in the Higher and Further Education context, addresses the challenges that are currently facing institutions and considers the future.
Production editing and project management of this report have been provided by the Innovation Support Centre at UKOLN.
]]>A report based on input and workshop discussions is planned, to be shared with the wider community.
]]>REDIC is a JISC-funded rapid innovation project which ran from June to November 2012. Managed by the University of Edinburgh Digital Library, development was carried out by EDINA. The project has built a CERIF-compliant prototype system and infrastructure to support an authoritative registry of information about research equipment and facilities, intended for use by researchers. Making the prototype available in the CERIF format enables incorporation or referencing in local Current Research Information Systems (CRIS) or institutional repositories.
The prototype model is shown below. SWORD is used as the deposit mechanism and DSpace as the record store. The use of Sword was a challenge initially because SwordV2 did not interface with DSpace in the way the project required. However this was fed back into the DSpace/Sword communities for discussion and resolution.
The core dataset used was recommended by the Uniquip project and acquired from Southampton via the data.ac.uk site. Other datasets (such as the N8 taxonomy) can be added as required by adjusting the ingester. DSpace provides a facility to convert data to CERIF-XML. However some required data elements could not be mapped to CERIF – REDIC has therefore worked with Brigitte Jörg from the CERIF Support Project at UKOLN and initiatives at other UK institutions to suggest additional CERIF entities to be considered by the CERIF Task Group. CERIF 1.3 (in February 2012) previously included improvements to the equipment and facility entities.
The equipment and facilities contained within the register are each assigned a persistent identifier (via the Handle System, as used by DSpace). The CERIF data model allows the linking of equipment to other information, such as people, projects and outputs (including research data) produced as a result of using the equipment; impact of use (and sharing) can therefore be captured.
REDIC has succeeded in bringing the concept of equipment/facility into the ‘information mix’ as an instrument of research. Together with the other equipment initiatives, REDIC is supporting steps towards the cultural change needed to achieve wider implementation and realise the benefits.
]]>In addition we are pleased to provide a further article on the subject of CERIF following the appearance of JISC Research Information Management: CERIF Workshop in Issue 69. We are indebted once again to Rosemary Russell who, together with the CERIF Support Project National Co-ordinator based at the Innovation Support Centre, Brigitte Jörg, reports on the bi-annual euroCRIS membership and Task Groups meetings which took place in Madrid on 5-6 November 2012. The report covers the range of meetings and activities arranged for those days including sessions from national groups, a CERIF tutorial and a session on identifiers.
The new issue has as usual a wide range of feature articles, events and book reviews and we hope that Ariadne’s policy of publishing on a wide range of topics will ensure that there is something there to interest as many of its readers as possible. We hope you will enjoy Ariadne Issue 70.
]]>So the idea is to develop a UK edition of the CASRAI dictionary, which will build on the existing dictionary to include additional lists required by UK research organisations. Some of these may be unique to UK needs but others could be adopted more widely in time. There will therefore be a common core dictionary, with extra layers to meet national needs. Some requirements will also be discipline-specific. The main aim of the meeting was to decide priority areas for the UK, working towards a first release of a UK edition in June 2013. This is an ambitious timescale but work is not starting from scratch – the aim is always to reuse existing terminology work where possible. CASRAI standards are all about harmonisation rather than uniformity or a lowest common denominator approach, which often has limited success.
The CASRAI dictionary is also a very good fit with the CERIF data model, since it provides the missing business agreements which are not covered by CERIF. Some initial work on ‘CERIFying’ the dictionary has already been carried out. However a variety of storage models are possible (eg CERIF, VIVO, LATTES, proprietary) and likewise exchange models (eg CERIF-XML, VIVO-RDF).
A number of priority areas for the UK were identified and scoped during the meeting with the managers of current UK initiatives addressing those areas. The key topics discussed were:
Profiles for research outcomes and impact were raised as potential UK requirements although this needs further scoping because of time constraints. Open access issues were also highlighted. Some further prioritisation will be needed to ensure an achievable workplan.
The UK CASRAI initiative working alongside the common global harmonisation effort and using the CERIF data model, offers an exciting opportunity to improve the interoperability of research information management systems internationally.
]]>The article is based on a blog post originally published on the Networked Researcher blog which was tweaked slightly and republished on the Jisc blog. The version published in the Jisc Inform newsletter includes a series of images to accompany each of the ten tips.
The tips were originally developed to accompany a series of presentations given at the universities of Exeter, Salford and Bath during Open Access Week. These presentations were based on the experiences gained in use of social media to help maximise access to peer-reviewed publications. In particular the tips documented the experiences of use of social media services such as blogs, Twitter and Slideshare to help maximise the readership of a paper entitled “A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First“.
As a reminder, here are the ten tips:
The article expands on these tips slightly, but doesn’t address the limitations which will be inevitable when seeking to provide advice in the form of ‘top tips’. However the tips are themselves extensible and, as described in tips 6, 7 and 8 you will need to Understand your social media network; Know your limits in the social media environment and Seek improvements.
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An Ariadne article on the meeting is in the pipeline, so some selective points of interest follow here in the meantime:
With the new euroCRIS board in place from January 2013, there are likely to be some changes afoot next year. Presentations from Madrid should be available shortly on the euroCRIS website.
]]>The CERIF in Action project forms part of the JISC Research Information Management programme third phase (RIM3). This phase has focused on business to business information exchanges between live systems. CIA has therefore developed a standard CERIF-XML schema and built plug-ins to import and export data in this format for CRIS, repository and Research Council software. Two business processes were chosen: exchanging data between partner institutions (eg when an researcher moves to a new institution) and uploading grant-level information to the RCUK Research Outputs System (ROS).
At the workshop institutional project partners successfully demonstrated the use of these plug-ins with their live systems: the University of Cambridge demonstrated the uploading of publications data to ROS via their Symplectic plug-in and the EPrints plug-in was shown in action by the University of Glasgow.
Dale Heenan revealed huge predicted savings in reporting cost per RC grant per year from using CERIF eg from the highest cost of £15.40 for manual single reporting to £0.50 using CERIF bulk reporting. Further detail on these figures would be useful.
It was interesting that the content of the workshop amply illustrated that leadership in implementing and embedding CERIF in UK research information infrastructures is now coming from RCUK and HEFCE – this was identified as critical in Stuart Bolton’s business case report back in 2010. RCUK indicated that they are using the valuable work produced by JISC programmes and putting it into production systems. Testing of the Gateway to Research within the Research Councils also starts this week.
]]>While ebooks can justifiably be described as mainstream in the consumer realm, this report considers their enormous potential to Further and Higher Education institutions over the next five years. Specifically, this report: 1) introduces the historical and present context of ebooks; 2) reviews the basics of ebooks; 3) considers scenarios for ebook adoption and usage; 4) addresses current challenges; and 5) considers the future.
Preparing for Effective Adoption and Use of eBooks in Education updates previous research on the usage and adoption of ebooks within academic institutions, examining recent developments. Many institutions, conscious of the uptake by their students and staff of ebook technologies, are considering how to adopt ebooks and organise their support more effectively in a number of contexts.
This report provides an overview of many ebook technologies currently adopted within Higher and Further Education institutions as they start to embed the use of ebooks. It also takes into account various consumer ebook technologies that have developed rapidly over the last few years, as these consumer technologies have increased demand for ebooks within academic contexts by learners. The report also examines: how ebooks are being adopted within academic libraries; how ebooks are being used for learning and teaching; how ebooks have practical impacts on a broad range of areas, including scholarly publication. In so doing, it also addresses key technical and cultural issues likely to be faced by institutions as they respond to opportunities and challenges in adoption of ebooks.
Thom Bunting and Richard Waller (UKOLN ISC) have been responsible for the project management and production editing of this most recent in a series of TechWatch reports. In their work on this forthcoming TechWatch, they liaised closely with its author James Clay (ILT Learning and Resources Manager at Gloucestershire College) as well as more broadly with many others in the JISC Observatory team (notably Li Yuan, Scott Wilson, and Phil Barker of JISC CETIS) and in Higher and Further Education institutions across the UK and internationally to coordinate input into this report.
If you would like to read Preparing for Effective Adoption and Use of eBooks in Education, and send your views on its content, see the JISC Observatory Web site for explanations of how to provide feedback.
]]>In light of increasing requirements for Higher Education institutions to manage their data more effectively, we are seeing a move in systems design towards a ‘data-centric architecture‘. For example, the requirement by HEFCE for institutions to publish Key Information Sets (KIS) data provides one example of the move towards greater transparency for institutional business processes. The detailed reporting required in the Research Excellence Framework (REF) serves as another example.
Within this context of increasing regulation from government and changing requirements from Higher and Further Education agencies and other stakeholders, institutions need to find a sustainable approach to managing data.
To meet the new regulatory requirements in an efficient and sustainable way, the HE sector has seen the emergence of innovative approaches to ‘data-driven infrastructure’ where it is access to data (from institutions and agencies) that determines the shape and function of that infrastructure.
As our HE institutions face increasing requirements to manage data more effectively, this could mean, for some institutions, a shift in emphasis in systems design towards a ‘data-centric architecture’. In any case, if our institutions are to exploit an emerging data-driven infrastructure, they will need to understand what this entails.
The JISC Observatory’s report on Preparing for Data-driven Infrastructure highlights approaches which institutions can take in responding to these strategic drivers in order to adopt a more data-centric approach. The report includes a description of data-centric architectures and an overview of tools and technologies (including APIs, Linked Data and NoSQL) together with a review of architectural approaches which institutions will need to consider.
]]>A user profile has been set up for all academic and research staff, so on logging into the system for the first time, existing data can be accessed on research grants and contracts, publications and postgraduate research students. Information in the profile has been taken from several University systems including human resources, the EPrints instutional repository, finance and the student system. I can report that the interface is very user friendly, having just added a new publication (including full text) to my profile. For now, staff can only access their own research information; at a later date tailored views will be possible, so that eg Heads of Department will be able to view departmental data. There is a facility to create CVs and bibliographies and later this year automatic population of personal web pages will be available. The Research Development and Support Office provides a Pure User Guide and a series of training workshops is being held from July until end September.
The REF module will go live at the end of September, with a ‘dress rehearsal’ exercise planned to start in October. The Innovation Support Centre at UKOLN will also be working with University of Bath colleagues to test REF submission from Pure using CERIF; a CERIF XML template is currently being developed with HEFCE.
The institutional repository will be populated via Pure from now on – adding a full-text document to a publication’s record automatically adds the full-text document to the corresponding record in the IR. However, like many other UK universities, Bath will assess the requirement for a separate repository in the medium term, if it can be demonstrated that Pure is capable of replicating EPrints functionality.
The reporting module is due to be launched in November, following further development work by Atira to cater for specific UK reporting requirements.
Jane Millar, Pro-Vice-Chancellor for Research, and Pure Project Sponsor, has said that the implementation of Pure is a major step forward in how information about research is handled at the University. It’s certainly looking good from a researcher point of view.
]]>At the same time, Rosemary Russell of the ISC has contributed a report on the recent JISC Research Information Management: CERIF Workshop in which she provides readers with a firm grounding in the current activity of the CERIF Support Project at the Innovation Support Centre as well as an introduction, if one is still necessary, to Brigitte Jörg, the new National Coordinator for the Project. Rosemary provides an overview of the current CERIF landscape in the UK, reporting on the state of RIM-related activity in the UK currently as well as the rate of CRIS (Current Research Information System) procurement since the first Pure system in the UK was procured jointly by the Universities of Aberdeen and St Andrews in May 2009. She also covers UK involvement with euroCRIS and other international initiatives, the outcomes of the HE Data and Information Landscape report, the launch of a test version of the ‘CERIFied’ Research Outputs System (ROS), and the effect of the Gateway to Research (GtR) over this year. Rosemary supplies details of other developments as well as discussions and issues that arose during what was clearly a successful workshop organised by UKOLN.
Further information on Issue 69 is available in a news feature on the UKOLN Web site.
]]>A talk entitled ”What Does The Evidence Tell Us About Institutional Repositories?” has been accepted for presentation at the Internet Librarian International, ILI 2012 conference. This talk, which will take place in session B203 on Evidence and impact, will build on the ideas described in our paper on “Can LinkedIn and Academia.edu Enhance Access to Open Repositories?” as well as the paper on “Open Metrics for Open Repositories” by Brian Kelly, Mark Dewey and Stephanie Taylor of the ISC at UKOLN together with Nick Sheppard, Jenny Delasalle, Owen Stephens and Gareth Johnson. The ILI 2012 presentation will also provide an opportunity to present additional findings from our RepUK work, together with our effort with UK Repositorynet+.
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Thom explained that the Innovation Zone is a JISC-funded initiative focussing on supporting developments in repository infrastructure in the UK, managed by the Innovation Support Centre at UKOLN and the RepositoryNet (RepNet) at Edina. Support is within four main areas: technical knowledge-exchange through expert workshops; sharing of key information on repository components and use cases via a knowledge base; trials of APIs with developer communities through DevSCI; and the incubation of prospective services, an area currently under development and available soon.
Thom is keen to hear from anyone who has repository-related service with an API they would like to trial with developers. The Innovation Zone is able to offer help in putting you in touch with developers and making links with other projects in complimentary areas of work.
The incubation aspect of the Innovation Zone support will be available soon and can help with new development initiatives such as repository infrastructure innovations, prospective components and microservices. Again, Thom is keen to hear from people who have projects that could benefit from incubation.
To find out more and engage with the Innovation Zone, leave a comment here and/or contact Thom.
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Brian Kelly of UKOLN ISC presented a poster in the Poster Minute Madness session on Tuesday, promoting the paper “Can LinkedIn and Academic.edu Enhance Access to Open Repositories?” which he co-authored with Jenny Delasalle of the University of Warwick. The poster focusses on the importance of adding ‘Google juice’ to your institutional repository by generating more links to individual papers deposited in an IR.
Brian has the largest number of downloads from OPUS, the IR of the University of Bath and he has an h-index of 11 for his papers on accessibility in particular are being well-cited. Research carried out by Brian and Jenny suggests that the large number of downloads and citations may be due to inbound links from popular services such as LinkedIn and Academic.edu.
More research needs to be done in this area, but should repository managers be acting on the current findings? There are obvious benefits of actively encouraging researchers to link to their papers from popular profile services used by their fellow researchers. Jenny’s review of the sector suggested repository managers are not being pro-active in promoting the use of such services. Why is this? What, if any, are the barriers?
Brian wrote a blog post that summarises the paper and another about the poster session. Jenny has blogged further thoughts on the original paper as part of this ongoing discussion.
For those not able to attend or wanting another look, there is a SlideShare presentation available, based on the poster.
The debate carries on, so if you didn’t have time to contribute during the session or you weren’t able to attend the conference, please join in by leaving a comment on Brian’s blog and/or tweeting at Brian and Jenny.
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Another signficant step forward announced was a test verion of a ‘CERIFy’d’ Research Outputs System (ROS) which had just been made available on the first morning of the workshop. A demo can be viewed showing CERIF import. Live use is planned within several weeks. With NERC taking the decision to move to ROS, there will shortly be five Research Councils using the system. Interestingly, ROS plans to harvest from institutional repositories, which will avoid PIs having to submit individual outputs. ROS staff are working closely with the JISC CERIF in Action project and there are also close parallels with the IRIOS2 project.
The CERIF-based Gateway to Research (GtR) was another focus of discussion. Whereas ROS will be used for institutional input, GtR will be for access. Since data will be sourced from six different Research Council systems with no common ontology, a data dictionary will need to be developed. The project has been advised (by Jimmy Wales of Wikipedia) to concentrate on making the data available in a standard format (CERIF) and not to worry about the interface – instead prize challenges will be offered to communities for developing applications.
As might be expected the issue of identifiers arose a number times, researcher identifiers in particular, with ORCID being recommended by the JISC Task and Finish Group. HESA also highlighted the ‘big opportunities’ for person identifiers. The prospect of a ‘UK ORCID’ was discussed, alongside the business case and data security issues. JISC will be looking at organisational identifiers next, agreed as a much more difficult nut to crack.
Repository infrastructure development work was presented by the RepNet project at EDINA (aiming to increase the cost effectiveness of open access repositories) and RIOXX (metadata guidelines for repository managers specifically).
A range of breakout groups covered topics including impact, vocabularies/ontologies, institutional repository/CRIS challenges, research data, and options for maintaining CERIF outputs from JISC project (eg role of euroCRIS and CERIF task group). The REF breakout discussion resulted in agreement with HEFCE to develop a CERIF XML template for research groups, staff and outputs submission and to initiate a test pilot for submission (with KCL and the University of Bath – both to be approached). A test pilot will allow valuable learning within a proper framework – import/export of CERIF XML is planned to start in September 2012.
Presentations from the workshop and breakout outputs are available via the programme page. A fuller event report will be published in the next issue of Ariadne.
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Specifically, the report:
A preview report is being made available for a period of two weeks (from 29 June to 16 July 2012) to allow for public comment and feedback. A final version, taking into account all feedback received, will be published in early August 2012.
The preview copy can be accessed from the JISC Observatory Web site.
]]>Slides from the plenary talks and several of the parallel sessions are available on the IWMW 2012 web site. In addition video recordings of the plenary talks together with several brief video interviews which were recorded at the event are also available on the UKOLN Vimeo account.
]]>The talk appears to have generated considerable interest in the Sakai and Jasig communities, with an invitation to DevCSI to collaborate more formally.
]]>The article is based on a paper on ‘A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First’ which was presented recently at W4A 2012, the 9th International Cross-Disciplinary Conference on Web Accessibility. The paper argues that standards such as WCAG assume that accessibility is a function of a digital resource and that organisational accessibility policies should be based on conformance of the Web resource with WCAG accessibility guidelines . However the authors argue that since accessibility is primarily related to the user’s experiences, such approaches are too simplistic for the diverse ways in which web products are used. The BS8878 Code of Practice provides a more appropriate standard for use by institutions, as this can help to ensure that appropriate policy decisions are made, processes are deployed and users are involved in these processes.
]]>Mr Kelly took Facebook usage by Russell Group universities as his starting point for research to “gather evidence to support discussions on the relevance of use of Facebook in the higher education sector”. By tallying the number of “likes” a university’s Facebook page had attracted at different points in the past year, he found there had been a “significant growth” for Russell Group institutions.
and goes on to mention the caveats of over-simplistic interpretations of such metrics mentioned in the post which asked What Next, As Facebook Use in UK Universities Continues to Grow?:
“The ‘liking’ of a university may provide a bookmark which is not an indication of engagement with the institution,” he warns.
For instance, students who have left may not have “unliked” their institution despite graduating, so the figures could include those no longer using the university’s services.
A survey on institutional use of Facebook has been set up in order to gain a better understanding of how Facebook is being used across the sector, beyond the provision of basic Facebook pages. As described in a post about the survey:
The survey is intended primarily for those working in institutional Web management or marketing teams in UK universities or FE colleges. However we appreciate that universities around the world will have similar interests in the role of Facebook, together with concerns regarding the sustainability of the service, privacy issues and its relevance in supporting educational needs.
We therefore invite those with responsibilities for managing social media services in the UK and beyond to complete this survey.
]]>This represents an interesting application of Emma’s expertise in text mining and analysis, coupled with ongoing research into social networking technologies.
The article, and the paper published in ASIS&T make for interesting reading.
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